These allow for in-depth, internal testing of server status and protocol health. If your network and DNS seem fine, the next step is to verify the Exchange troubleshoot Outlook synchronizing folders error server itself. Microsoft Remote Connectivity Analyzer includes tests for Lync servers. These tests include a connectivity test for the server and another utility to test the connectivity of the autodiscovery service.

• This tool also monitors physical servers to identify resource availability.
• An initial test may reveal that your Exchange server is set up correctly so you will need to investigate the email clients accessing the server and the networks that they connect through.
• SolarWinds Microsoft Management Tools provide Exchange monitoring as part of a wider package of application performance tracking services.
• The results screen tells you whether the test connected successfully and if not, where problems were encountered.
• You don’t need a specific permission level to use the Microsoft Remote Connectivity Analyzer.
• However, as a systems administrator, you are probably already well aware that sometimes, one element in the chain of cooperating programs fails to load.
• If the issue persists after troubleshooting, consider contacting Microsoft Support for further assistance.

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The results screen tells you whether the test connected successfully and if not, where problems were encountered. You need to click on Expand All in order to see the full text of the detailed results. This information will include recommendations of actions to take if errors were encountered.

Verify DNS Resolution

If Autodiscover isn’t working, Outlook won’t be able to connect to Exchange. O    If any of these services are stopped, right-click and select Start to restart the service. If the issue persists after troubleshooting, consider contacting Microsoft Support for further assistance. Replace with the fully qualified domain name of the Exchange server, such as exchange.example.com. SolarWinds Microsoft Management Tools include a module that tracks Exchange Server’s performance. This is the Server and Application Monitor, which installs on Windows Server.

Troubleshooting Outlook Connectivity Issues with Exchange Server

Each Outlook client has an Autodiscover method to locate the relevant Exchange server. The radio button under the troubleshoot outlook synchronizing folders error credentials fields allows you to test this. Exchange uses virtual directories for various services, such as OWA (Outlook Web Access) and Autodiscover.

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However, you do need a valid account within your Office 365 system in order to check its connectivity. If you choose not to buy at the end of the trial period, your implementation of Exchange Reporter Plus continues to work but as the Free edition. This package will record throughput and response metrics for Exchange Server while simultaneously looking at server capacity. rebuild Outlook data file quickly It specifically monitors the on-premises version of Microsoft Exchange Server. Just like any category of communication software, your Exchange server works on standard protocols that should be compatible with any other compliant implementation. However, as a systems administrator, you are probably already well aware that sometimes, one element in the chain of cooperating programs fails to load.



You can try out the Microsoft Management Tools on a 30-day free trial. This service is cloud-based and so all the user interface is browser-based and all of the software is executed remotely – you don’t need to install any components on your local server. O    This command checks if the client machine can resolve the Exchange server’s domain name to its correct IP address. You don’t need a specific permission level to use the Microsoft Remote Connectivity Analyzer.